What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
Visitor comments may be checked through an automated spam detection service.
Data Protection and Privacy Information
Data we collect
We may collect the following information about you:
- Identity and Contact Data such as your name, and title, addresses and telephone numbers.
- Financial Data such as your bank account details and any transactions with us.
- Technical Data such as your IP address, your browser type, and location.
- Business Data such as details about your company and the dispute the subject of the mediation
We may on occasion with your consent, and only where necessary for our instruction, collect what is referred to as “Special Category Personal Data”. This category includes information about your race, ethnic origin, political opinions, religious beliefs, trade union membership, genetics, biometrics, health, sex life and sexual orientation. We may also collect information about criminal convictions or offences.
Use of your data
We collect information about you to enable us to provide the services for which you have contracted. We may also need to collect and retain certain data in order to comply with our legal and regulatory requirements or to handle any complaints.
Provision of data to third parties
We do not make public or provide your personal information to third parties without your consent unless we have a legal or regulatory obligation to do so.
Cookies
We use cookies to help us analyse the use of our web site and to personalise content. Cookies also ensure that you are recognised when you navigate around the site. They also ensure that any information you have entered is remembered.
By using this Website you agree to the placement of cookies on your computer in accordance with the terms of this Cookie Notice.
Marketing
We will not contact you for marketing purposes by email, phone or text message unless you have given us prior consent.
Retaining Your Data
We will hold your personal information on our systems for as long as is necessary for the relevant activity or until a user requests that we delete it, including for the purposes of satisfying any legal, accounting, or reporting requirements.
Transferring your information
Outside of Europe
The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (“EEA”). By submitting your personal data, you agree to this transfer, storing or processing.
To us via email or our web site
Our web site is hosted by a leading IT provide and through using them we are taking the steps we can to protect your personal data. However we cannot guarantee the security of your data transmitted to our site or sent to us by email; any transmission is at your own risk.
Your Rights
You have the right to :
- receive a copy of the personal data we hold about you
- have inaccurate personal data we hold rectified, or completed if it is incomplete
- the erasure of your personal data.
- restrict our use of the data we hold
Withdrawing consent
You can withdraw your consent to process your personal data but this may mean that we are not able to provide the service for which you have contracted
What personal data we collect and why
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Analytics
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
Contact
If you wish to exercise any of these rights or have any questions about our privacy policy you can contact us by email at
Changes to our privacy policy
This privacy policy may change to comply with legislative or industry changes and any such changes will be identified on our website.